https://helpforum.sky.com/t5/Broadband/Frozen-screen/m-p/5273632#M565367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682116">@Gilly121</a>&nbsp;</P> <P>What makes you believe it's a broadband issue? Which Sky TV platform do you subscribe to: Sky+, Sky Q, Sky Glass or Stream?&nbsp;</P> Tue, 12 May 2026 16:36:41 GMT Daniel0210 2026-05-12T16:36:41Z https://helpforum.sky.com/t5/Broadband/Frozen-screen/m-p/5273615#M565364 Tv comes on but the screen is frozen. I've tried all the tips that have been suggested but nothing seems to work. The tv is less than a year old and is the only tv I have Tue, 12 May 2026 16:12:36 GMT https://helpforum.sky.com/t5/Broadband/Frozen-screen/m-p/5273615#M565364 Gilly121 2026-05-12T16:12:36Z https://helpforum.sky.com/t5/Broadband/Frozen-screen/m-p/5273632#M565367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682116">@Gilly121</a>&nbsp;</P> <P>What makes you believe it's a broadband issue? Which Sky TV platform do you subscribe to: Sky+, Sky Q, Sky Glass or Stream?&nbsp;</P> Tue, 12 May 2026 16:36:41 GMT https://helpforum.sky.com/t5/Broadband/Frozen-screen/m-p/5273632#M565367 Daniel0210 2026-05-12T16:36:41Z