https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273285#M565287 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686752">@Stacey99</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4681750">@prisoner28</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 12 May 2026 08:41:55 GMT caesarome 2026-05-12T08:41:55Z https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273210#M565273 <P>my broadband's not working</P> Tue, 12 May 2026 07:17:55 GMT https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273210#M565273 prisoner28 2026-05-12T07:17:55Z https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273224#M565275 <P>I'm having the same issue this morning. Have rebooted multiple times and still having issues - my sky app is telling me everything is working!&nbsp;</P> Tue, 12 May 2026 07:29:28 GMT https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273224#M565275 Stacey99 2026-05-12T07:29:28Z https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273285#M565287 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686752">@Stacey99</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4681750">@prisoner28</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 12 May 2026 08:41:55 GMT https://helpforum.sky.com/t5/Broadband/broadband-not-working/m-p/5273285#M565287 caesarome 2026-05-12T08:41:55Z