Internet not working

Skyyleat — Mon, 11 May 2026 23:22:15 GMT

My internet is not working. I have power but a red light for internwt

Re: Internet not working

LM10Limited — Mon, 11 May 2026 23:35:32 GMT

Yeah mine is down too, Openreach Fiber Modem box is showing red on LOS

Emdavor — Tue, 12 May 2026 00:08:00 GMT

Mine is down too. Broadband checker showing no issues but wifi is down and cant connect

Daniel0210 — Tue, 12 May 2026 03:41:15 GMT

@Skyyleat @Emdavor @LM10Limited
In view of the time you’ve all posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.