No connection in bedroom or office

Julieann34 — Mon, 11 May 2026 13:17:52 GMT

Connection in the bedroom drops unless you are in the doorway and Office connection drops so we cannot use the printer or computers in Office. Therefore cannot work from home. This is a major issue

Re: No connection in bedroom or office

caesarome — Mon, 11 May 2026 15:42:20 GMT

@Julieann34

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

topic No connection in bedroom or office in Broadband

No connection in bedroom or office

Re: No connection in bedroom or office