Internet keeps cutting out

MEDIC1003 — Mon, 11 May 2026 09:55:28 GMT

I have checked everything but the WiFi keeps cutting in and out, I need an engineer to come out and check as it seems as though the problem is inside my home. It has been checked outside, and got new hub coming but it still playing up

Re: Internet keeps cutting out

caesarome — Mon, 11 May 2026 12:29:45 GMT

@MEDIC1003

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either¬†call them on 150 from a landline¬†phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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Internet keeps cutting out

Re: Internet keeps cutting out