topic Re: Can't get Sky to appear on TV wi-fi setting, have MXQ Pro box in Broadband

Can't get Sky to appear on TV wi-fi setting, have MXQ Pro box

PaulAngus — Sun, 10 May 2026 20:50:04 GMT

Just received SKY Max router, I can not get SKY to appear on my TV wi-fi settings, I have a MXQ Pro box for channels. Anyone know how I can connect my TV to the internet, I have gone through Customer service and they said to come to the forum for help on the MXQ Pro box

Re: Can't get Sky to appear on TV wi-fi setting, have MXQ Pro box

TimmyBGood — Sun, 10 May 2026 20:57:44 GMT

@PaulAngus

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

Re: Can't get Sky to appear on TV wi-fi setting, have MXQ Pro box

TimmyBGood — Sun, 10 May 2026 21:02:52 GMT

@PaulAngus

As that's apparently a somewhat elderly Android streamer, I'd think it almost certainly doesn't support WPA3 wireless encryption.

Re: Can't get Sky to appear on TV wi-fi setting, have MXQ Pro box

PaulAngus — Thu, 14 May 2026 01:37:00 GMT

I would like to thank everyone for all theor kind help and supporty, I have resolved the issue now

Many thanks