topic Re: WPS button won't depress in Broadband

WPS button won't depress

Ian421 — Sat, 09 May 2026 15:54:38 GMT

The wifi equipment I have has a WPS button but cannot be depressed. I have new skyQ box I have installed and cannot connect to wifi as skyQ is awaiting WPS button to be pressed on router. Does anyone know how i can resolve this or get a new router ordered from sky

Re: WPS button won't depress

caesarome — Sat, 09 May 2026 16:04:47 GMT

@Ian421

Does the Q box have to be setup via the WPS button as the other way is to have the box search for the wifi network and use the password to connect them up.

Re: WPS button won't depress

Ian421 — Sun, 10 May 2026 14:55:25 GMT

It can search for routers but if a sky router, it will only connect via WPS button. Was hoping someone knew a workaround or how to get a new router from sky.

Re: WPS button won't depress

Me134 — Sun, 10 May 2026 15:20:18 GMT

@Ian421 wrote:
It can search for routers but if a sky router, it will only connect via WPS button. Was hoping someone knew a workaround or how to get a new router from sky.

If the WPS button isn't working just report it as such, the equipment is loaned so they shouldn't have an issue replacing it.