https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out/m-p/5271270#M564758 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679589">@Fergus9</a>&nbsp;</P> <P>We can't send an engineer.&nbsp;This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here. <BR /><BR />Youll need to contact Sky again to discuss the need for one.</P> <P>&nbsp;</P> Sat, 09 May 2026 04:00:47 GMT Daniel0210 2026-05-09T04:00:47Z https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out/m-p/5271259#M564753 <P>Hi.</P><P>&nbsp;</P><P>i reported an issue with my WiFi earlier in the week. It keeps dropping out randomly for a minute at a time. I was advised it could be the router and a new one was sent but it still seems to be the same proble, even with the new one. Are you able to send an engineer out to check?</P> Fri, 08 May 2026 23:40:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out/m-p/5271259#M564753 Fergus9 2026-05-08T23:40:07Z https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out/m-p/5271270#M564758 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679589">@Fergus9</a>&nbsp;</P> <P>We can't send an engineer.&nbsp;This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here. <BR /><BR />Youll need to contact Sky again to discuss the need for one.</P> <P>&nbsp;</P> Sat, 09 May 2026 04:00:47 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out/m-p/5271270#M564758 Daniel0210 2026-05-09T04:00:47Z