topic Re: Broadband and sky max in Broadband

Broadband and sky max

James519 — Fri, 08 May 2026 13:37:18 GMT

I'm going to change from virgin media to sky gigafast + , I have bad download speed and WiFi in general I have a WiFi exdender on virgin too, do I need to get a sky max or booster too so I get the right speeds to my room.

My mum has the virgin media broadband in her name so does sky broadband have to be in my name on my sky account and billing but mostly overall I need good WiFi and download speed for my Xbox.

Re: Broadband and sky max

TimmyBGood — Fri, 08 May 2026 14:37:12 GMT

@James519

You'd need the WiFi Max subscription supplement on the account to be able to claim the loan of booster hardware.

Re: Broadband and sky max

James519 — Fri, 08 May 2026 17:27:31 GMT

Anyone know how to be sky max subscription being a existing customer

Re: Broadband and sky max

caesarome — Fri, 08 May 2026 18:42:41 GMT

@James519

Call Sky to get it added.

Re: Broadband and sky max

TimmyBGood — Fri, 08 May 2026 18:44:12 GMT

@James519

They'll encourage you to add it as part of the sales script, and it's an option on the online pathway.

Re: Broadband and sky max

Me134 — Fri, 08 May 2026 19:06:58 GMT

@TimmyBGood wrote:
@James519

You'd need the WiFi Max subscription supplement on the account to be able to claim the loan of booster hardware.

If it's Sky Gigafast+ through City Fibre, doesn't Sky WiFi Max come as part of the deal?

@James519 is this the 2.5Gbps or 5Gbps service you're talking about?

Re: Broadband and sky max

James519 — Fri, 08 May 2026 22:06:34 GMT

So the simple practical answer is to get the gigafast and sky max calling sky with also using your sky VIP broadband deal