topic TV cannot connect to Wi-Fi in Broadband

TV cannot connect to Wi-Fi

Xristina1976 — Fri, 08 May 2026 14:18:46 GMT

My TV and my phone cannot connect to Wi-Fi .All the other devices in my house are connected.

Re: TV cannot connect to Wi-Fi

caesarome — Fri, 08 May 2026 15:22:05 GMT

@Xristina1976

When you try to connect either of them what happens and have you tried a reboot of your broadband hub at the mains ?

Re: TV cannot connect to Wi-Fi

Xristina1976 — Fri, 08 May 2026 16:05:29 GMT

I tried a reboot several times. The message in my TV screen is: "Home Screen is Currently Unavailable. A network error has occured". And when I go to network settings my network is coming as saved but not available.

Re: TV cannot connect to Wi-Fi

caesarome — Fri, 08 May 2026 16:18:26 GMT

Did you reboot both the TV and the broadband hub ?

Re: TV cannot connect to Wi-Fi

Me134 — Fri, 08 May 2026 19:17:09 GMT

@Xristina1976 wrote:
I tried a reboot several times. The message in my TV screen is: "Home Screen is Currently Unavailable. A network error has occured". And when I go to network settings my network is coming as saved but not available.

If this is your actual TV rather than a Sky box (although it probably applies anyway) then can you delete or 'forget' the currently stored WiFi connection on the TV? The same may apply to your phone as well although phones can normally store multiple WiFi networks.