https://helpforum.sky.com/t5/Broadband/Unreliable-broadband/m-p/5270767#M564676 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678204">@KevinBocquet</a></SPAN> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span> I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 08 May 2026 09:04:57 GMT LJB-C 2026-05-08T09:04:57Z https://helpforum.sky.com/t5/Broadband/Unreliable-broadband/m-p/5270051#M564443 <P>We often are unable to get into apps like Netflix etc. &nbsp;the screen says "No Internet Connection". &nbsp;Often it cuts out during a programme. &nbsp;The TV in our kitchen is receiving no signal at all even though we have green lights on both the router and the booster. &nbsp;We also have trouble occasionally using the internet on our phones. &nbsp;Overall it's completely unreliable.</P> Thu, 07 May 2026 08:43:18 GMT https://helpforum.sky.com/t5/Broadband/Unreliable-broadband/m-p/5270051#M564443 KevinBocquet 2026-05-07T08:43:18Z https://helpforum.sky.com/t5/Broadband/Unreliable-broadband/m-p/5270767#M564676 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678204">@KevinBocquet</a></SPAN> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span> I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 08 May 2026 09:04:57 GMT https://helpforum.sky.com/t5/Broadband/Unreliable-broadband/m-p/5270767#M564676 LJB-C 2026-05-08T09:04:57Z