topic Re: Faults with WIFI constantly in Broadband https://helpforum.sky.com/t5/Broadband/Faults-with-WIFI-constantly/m-p/5270858#M564669 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679078">@Lauren0122</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 08 May 2026 11:15:40 GMT caesarome 2026-05-08T11:15:40Z Faults with WIFI constantly https://helpforum.sky.com/t5/Broadband/Faults-with-WIFI-constantly/m-p/5270840#M564666 <P>My WiFi constantly has faults where it disconnects and even though I got a text saying a fault in my area was fixed, my WiFi is currently stuck in green/orange/green/orange state.&nbsp;<BR /><BR /></P><P>This service has been unacceptable. Working from home is essentially impossible as I cannot rely on consistent WiFi. &nbsp;</P> Fri, 08 May 2026 10:51:43 GMT https://helpforum.sky.com/t5/Broadband/Faults-with-WIFI-constantly/m-p/5270840#M564666 Lauren0122 2026-05-08T10:51:43Z Re: Faults with WIFI constantly https://helpforum.sky.com/t5/Broadband/Faults-with-WIFI-constantly/m-p/5270858#M564669 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679078">@Lauren0122</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 08 May 2026 11:15:40 GMT https://helpforum.sky.com/t5/Broadband/Faults-with-WIFI-constantly/m-p/5270858#M564669 caesarome 2026-05-08T11:15:40Z