https://helpforum.sky.com/t5/Broadband/Hub-Connection-Issue/m-p/5270784#M564654 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2528730">@nonecltaff</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 08 May 2026 09:17:47 GMT LJB-C 2026-05-08T09:17:47Z https://helpforum.sky.com/t5/Broadband/Hub-Connection-Issue/m-p/5270537#M564570 Had a new hub router fitted today all devices connect ok except Sky Q box tv does not see the router. Tried the third party connection and then says password incorrect any help much appreciated Thu, 07 May 2026 19:58:07 GMT https://helpforum.sky.com/t5/Broadband/Hub-Connection-Issue/m-p/5270537#M564570 nonecltaff 2026-05-07T19:58:07Z https://helpforum.sky.com/t5/Broadband/Hub-Connection-Issue/m-p/5270784#M564654 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2528730">@nonecltaff</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 08 May 2026 09:17:47 GMT https://helpforum.sky.com/t5/Broadband/Hub-Connection-Issue/m-p/5270784#M564654 LJB-C 2026-05-08T09:17:47Z