topic Re: No wi fi in Broadband

No wi fi

planthire4u — Thu, 07 May 2026 23:38:41 GMT

Wi-Fi is been going off and on for the last hour I've reset everything unplugged it plugged it all back in. Nothing is working but I've got full fibre?????

Re: No wi fi

Sh4dz — Thu, 07 May 2026 23:44:17 GMT

You're not the only one, It has cut off for me as well and downdector is showing multiple reports as well.

Re: No wi fi

Sh4dz — Thu, 07 May 2026 23:47:42 GMT

I just checked the pinned post, could be a planned maintenence, either way, still a pain. The broadband checker is not working for me either *shrug*, as a workaround I've hooked up my PC to my mobiles data hotspot.

Re: No wi fi

ChristineDO — Thu, 07 May 2026 23:48:37 GMT

I am experiencing the same thing! I have done everything

Re: No wi fi

JojoGo — Thu, 07 May 2026 23:55:37 GMT

Same here! Terrible if it's planned maintenance and they didn't give a heads up, not very respectful of the customers and it's not like the service is cheap!

Re: No wi fi

Mims3 — Fri, 08 May 2026 00:07:10 GMT

Same. No internet connection. Tested broadband speed and sky tells me no issues but no internet. Wifi is green internet stuck on yellow as is voice. The website says no outages in the area. Terrible.

Re: No wi fi

Carlosb789 — Fri, 08 May 2026 00:13:57 GMT

I'm having the same problems here in Oxford too

Re: No wi fi

Harry_V10 — Fri, 08 May 2026 00:28:58 GMT

Yep same problem here in Cardiff just a blinking green light but the app says everything is fine.

Re: No wi fi

Daniel0210 — Fri, 08 May 2026 03:29:48 GMT

All

As some of you have spotted any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.