https://helpforum.sky.com/t5/Broadband/Had-the-technicians-in-today/m-p/5270499#M564557 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678704">@BH12-4BT</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either&nbsp;call them on 150 from a landline&nbsp;phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Thu, 07 May 2026 19:25:15 GMT caesarome 2026-05-07T19:25:15Z https://helpforum.sky.com/t5/Broadband/Had-the-technicians-in-today/m-p/5270487#M564555 <P>After the techs left today after fitting high speed WiFi, the TV in my bedroom is dropping out within seconds of moving into the selected programme, it immediately freezes and after a few seconds try's to re select the programme with the same result.&nbsp;</P> Thu, 07 May 2026 18:59:04 GMT https://helpforum.sky.com/t5/Broadband/Had-the-technicians-in-today/m-p/5270487#M564555 BH12-4BT 2026-05-07T18:59:04Z https://helpforum.sky.com/t5/Broadband/Had-the-technicians-in-today/m-p/5270499#M564557 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678704">@BH12-4BT</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either&nbsp;call them on 150 from a landline&nbsp;phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Thu, 07 May 2026 19:25:15 GMT https://helpforum.sky.com/t5/Broadband/Had-the-technicians-in-today/m-p/5270499#M564557 caesarome 2026-05-07T19:25:15Z