https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5270056#M564449 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678128">@Anniesped</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 07 May 2026 08:52:54 GMT caesarome 2026-05-07T08:52:54Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5269954#M564424 <P>The system keeps dropping the internet connection and has done so for months. &nbsp;I have tried all the options suggested by sky.</P> Thu, 07 May 2026 06:28:59 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5269954#M564424 Anniesped 2026-05-07T06:28:59Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5270056#M564449 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678128">@Anniesped</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 07 May 2026 08:52:54 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5270056#M564449 caesarome 2026-05-07T08:52:54Z