https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5269834#M564361 <P>I have phoned you a number of times today regarding no broadband connection. . I was promised that something would call me back today to confirm engineer on Friday. Still no call, please confirm when a engineer will call. &nbsp;So far service has been very poor&nbsp;</P> Wed, 06 May 2026 20:41:23 GMT Naylor1964 2026-05-06T20:41:23Z https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5269834#M564361 <P>I have phoned you a number of times today regarding no broadband connection. . I was promised that something would call me back today to confirm engineer on Friday. Still no call, please confirm when a engineer will call. &nbsp;So far service has been very poor&nbsp;</P> Wed, 06 May 2026 20:41:23 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5269834#M564361 Naylor1964 2026-05-06T20:41:23Z https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5269857#M564370 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2695131">@Naylor1964</a>&nbsp;wrote:<BR /> <P>I have phoned you a number of times today regarding no broadband connection.</P> <HR /></BLOCKQUOTE> <P>You haven't phoned anyone here as this is where customers of Sky help each other so if you have called Sky and you want confirmation that an engineer has been booked then does anything appear here:</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> <P>&nbsp;</P> <P>If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P>&nbsp;</P> <P>If an external fault is found you might be able to book an engineer repair yourself.</P> Wed, 06 May 2026 21:26:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5269857#M564370 caesarome 2026-05-06T21:26:00Z