https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5268510#M564024 <P>We have turned it all off waited, turned back on! Checked cables and still nothing: it went off last night about 8 and hasn't been back on since. No outages in the area and no other houses affected. I work from home and need this back on asap please.&nbsp;</P> Tue, 05 May 2026 05:10:31 GMT Jennawelch 2026-05-05T05:10:31Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5268510#M564024 <P>We have turned it all off waited, turned back on! Checked cables and still nothing: it went off last night about 8 and hasn't been back on since. No outages in the area and no other houses affected. I work from home and need this back on asap please.&nbsp;</P> Tue, 05 May 2026 05:10:31 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5268510#M564024 Jennawelch 2026-05-05T05:10:31Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5268514#M564027 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676458">@Jennawelch</a>&nbsp;the quickest solution is to run the online Service Checker in the My Sky app overca mobile connection. Thst takes up to an hour to pick up a fault but if your servicechas been down sincec8pm it should help. Aftercwalking you through a few tests itvshould offer to book an engineer to check your line. Alternatively you can wait until,8am and call Sky and gonthrough the process over the phone</P> <P>&nbsp;</P> <P>However that check is unlikely to happen until Thursday and the fact yiou work from home does not give you any priority on what is sold as a domestic service so plan for the worse.</P> Tue, 05 May 2026 05:21:19 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5268514#M564027 Chrisee 2026-05-05T05:21:19Z