https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5268465#M564001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676375">@Marrissa1</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either&nbsp;call them on 150 from a landline&nbsp;phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Mon, 04 May 2026 21:24:43 GMT caesarome 2026-05-04T21:24:43Z https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5268416#M563991 <P>We have changed to a better broadband but our devices lag WiFi keeps dipping and kids struggling to game</P> Mon, 04 May 2026 19:59:24 GMT https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5268416#M563991 Marrissa1 2026-05-04T19:59:24Z https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5268465#M564001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676375">@Marrissa1</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either&nbsp;call them on 150 from a landline&nbsp;phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Mon, 04 May 2026 21:24:43 GMT https://helpforum.sky.com/t5/Broadband/New-broadband/m-p/5268465#M564001 caesarome 2026-05-04T21:24:43Z