https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5268363#M563978 <P>Router seems to be having issues. The WiFi on my phone is disrupted and I also cannot connect to my PS5 suggesting there's an issue with the router</P> Mon, 04 May 2026 18:40:33 GMT Nadine33 2026-05-04T18:40:33Z https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5268363#M563978 <P>Router seems to be having issues. The WiFi on my phone is disrupted and I also cannot connect to my PS5 suggesting there's an issue with the router</P> Mon, 04 May 2026 18:40:33 GMT https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5268363#M563978 Nadine33 2026-05-04T18:40:33Z https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5268374#M563981 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676324">@Nadine33</a>&nbsp;</P> <P><SPAN>It isn't clear what is happening so if it has been working up to now then try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</SPAN></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 04 May 2026 18:54:57 GMT https://helpforum.sky.com/t5/Broadband/Router-issue/m-p/5268374#M563981 caesarome 2026-05-04T18:54:57Z