https://helpforum.sky.com/t5/Broadband/Internet/m-p/5268293#M563963 <P>No internet connection&nbsp;</P> Mon, 04 May 2026 16:58:29 GMT Internet14 2026-05-04T16:58:29Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5268293#M563963 <P>No internet connection&nbsp;</P> Mon, 04 May 2026 16:58:29 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5268293#M563963 Internet14 2026-05-04T16:58:29Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5268296#M563966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676245">@Internet14</a> intially run the online Srvice Checker in the My Sky app over a mobile connection dont worry if it says everything is fine as it takes up,to an hour to pick up the lost connection but when it does it can tell you if Sky aere aware of an issue affecting your line. If theyvaren't the app will walk you through a few troubleshooting steps before offering to book an enginerr. You can call Sky do battle with the bot talk to an agent whomwill go through thecsame steps.</P> Mon, 04 May 2026 17:06:57 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5268296#M563966 Chrisee 2026-05-04T17:06:57Z