https://helpforum.sky.com/t5/Broadband/Broadband-is-Changing/m-p/5268172#M563947 <P>As a customer to customer forum&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676102">@Wilson-C16</a>&nbsp;, we don't have access to account info, but I'm sure you will be fine.</P><P>&nbsp;</P><P>There is another 6/7 days for Royal Mail to deliver the new hub to you and worst case scenario, you can use the existing one if needed.</P> Mon, 04 May 2026 14:38:51 GMT stereohaven 2026-05-04T14:38:51Z https://helpforum.sky.com/t5/Broadband/Broadband-is-Changing/m-p/5268122#M563944 <P>As my Broadbank is changing I said to upgrade and was told a new hub would be sent to me.&nbsp; Had a message to say that it had been delivered, but I have not had it delivered to me.&nbsp; the picture as proof of delivery looks like it is in a royal mail warehouse somewhere.&nbsp; Will it be sent to me from the warehouse as I have been told that my service will be switched on on the 11th May.</P><P>&nbsp;</P><P>&nbsp;</P><P>I would be greatful is someone could let me know what is going to happen so that I dont get cut off&nbsp;</P> Mon, 04 May 2026 13:38:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-is-Changing/m-p/5268122#M563944 Wilson-C16 2026-05-04T13:38:18Z https://helpforum.sky.com/t5/Broadband/Broadband-is-Changing/m-p/5268172#M563947 <P>As a customer to customer forum&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4676102">@Wilson-C16</a>&nbsp;, we don't have access to account info, but I'm sure you will be fine.</P><P>&nbsp;</P><P>There is another 6/7 days for Royal Mail to deliver the new hub to you and worst case scenario, you can use the existing one if needed.</P> Mon, 04 May 2026 14:38:51 GMT https://helpforum.sky.com/t5/Broadband/Broadband-is-Changing/m-p/5268172#M563947 stereohaven 2026-05-04T14:38:51Z