https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5267922#M563907 <P>The internet/ Wi-Fi does not reach upstairs or in the kitchen although we have Wi-Fi max&nbsp;</P> Mon, 04 May 2026 09:30:03 GMT Mjb80 2026-05-04T09:30:03Z https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5267922#M563907 <P>The internet/ Wi-Fi does not reach upstairs or in the kitchen although we have Wi-Fi max&nbsp;</P> Mon, 04 May 2026 09:30:03 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5267922#M563907 Mjb80 2026-05-04T09:30:03Z https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5267923#M563908 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675953">@Mjb80</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and as you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either&nbsp;call them on 150 from a landline&nbsp;phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Mon, 04 May 2026 09:32:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5267923#M563908 caesarome 2026-05-04T09:32:40Z