topic Re: Broadband won’t play Netflix in the bedroom in Broadband

Broadband won’t play Netflix in the bedroom

Beth153 — Mon, 04 May 2026 07:34:44 GMT

Hi,

we got sky broadband on 30th April, immediately it didn't reach my daughters room so they sent a booster out (that's located about 1 meter away from my bedroom).

ir appears to all be working apart from Netflix in my bedroom. It just constantly buffers. Sometimes I will get voices but no images.
We have the sky max hub.

thanks in advance.

beth

Re: Broadband won’t play Netflix in the bedroom

caesarome — Mon, 04 May 2026 08:49:49 GMT

@Beth153

You might need another pod installed so you will need to get in touch with them again about this:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.