topic Re: Internet keeps dropping out in Broadband

Internet keeps dropping out

Birdy507 — Sat, 02 May 2026 20:05:58 GMT

My internet continues to drop out every day. When I run diagnostics, the internet comes back on and the test comes back fine. As if nothing was wrong. On other occasions it finds a problem then tells me to book an engineer. The the internet comes back on and there's no problem. My hub is properly mugging me off!

Re: Internet keeps dropping out

Sue20261 — Sat, 02 May 2026 20:52:01 GMT

Hi birdy507 My Internet keeps dropping out and when I fo checks it ssts everything is fine. I only recently git my doorbell working again due to app not connecting...thought it was fixed and now I keep getting error message when entry to access....I don't understand this at all

Re: Internet keeps dropping out

caesarome — Sat, 02 May 2026 21:20:58 GMT

@Birdy507 wrote:

On other occasions it finds a problem then tells me to book an engineer.

Did you do this as there could be an external fault somewhere that needs an Openreach engineer to look at.