topic Tv apps not working in Broadband

Tv apps not working

Tony522 — Mon, 04 May 2026 07:45:16 GMT

Our apps on the tv are not working we have reset everything and still not working on the tv it says no connection

Re: Tv apps not working

caesarome — Mon, 04 May 2026 08:51:23 GMT

@Tony522

What lights are lit on your broadband hub are they showing that your wifi is working ?

Re: Tv apps not working

Chrisee — Mon, 04 May 2026 08:53:56 GMT

@Tony522 if you other devices are connecting to the internet it will be an issuecwith your TV. As a first step rdboot the TV which on most models can be done by disconnecting mains power until,the power led goes out then powering it back up.

If all devices are down check the lights on your Sky hub see https://www.sky.com/help/articles/hub-lights-explained-start

Re: Tv apps not working

Tony522 — Mon, 04 May 2026 09:01:47 GMT

Yes all lights are on as normal but tv network says no connection