https://helpforum.sky.com/t5/Broadband/Remove-broadband-shield/m-p/5267625#M563828 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3285344">@AmosTay83</a>&nbsp;Sky cannot directly do that for you. You should be able to &nbsp;control the Shield sssuming you are the sccount holder and sre using the corre ct Sky id. If you are certain you are call Sky as thry need to check your id permissions.</P> <P>&nbsp;</P> <P>More here&nbsp;<A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank">https://www.sky.com/help/articles/sky-broadband-shield-start</A></P> Sun, 03 May 2026 17:39:31 GMT Chrisee 2026-05-03T17:39:31Z https://helpforum.sky.com/t5/Broadband/Remove-broadband-shield/m-p/5267622#M563826 <P>Hello I've tried numerous times via different ways to remove the broadband shield on my broadband. I am 18+ household. Please remove&nbsp;</P> Sun, 03 May 2026 17:32:00 GMT https://helpforum.sky.com/t5/Broadband/Remove-broadband-shield/m-p/5267622#M563826 AmosTay83 2026-05-03T17:32:00Z https://helpforum.sky.com/t5/Broadband/Remove-broadband-shield/m-p/5267625#M563828 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3285344">@AmosTay83</a>&nbsp;Sky cannot directly do that for you. You should be able to &nbsp;control the Shield sssuming you are the sccount holder and sre using the corre ct Sky id. If you are certain you are call Sky as thry need to check your id permissions.</P> <P>&nbsp;</P> <P>More here&nbsp;<A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank">https://www.sky.com/help/articles/sky-broadband-shield-start</A></P> Sun, 03 May 2026 17:39:31 GMT https://helpforum.sky.com/t5/Broadband/Remove-broadband-shield/m-p/5267625#M563828 Chrisee 2026-05-03T17:39:31Z