topic Re: Return of Equipment Denied in Broadband https://helpforum.sky.com/t5/Broadband/Return-of-Equipment-Denied/m-p/5267433#M563773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984413">@Duck</a>&nbsp;</P> <P>Not sure why it would say that message but it might be worth checking again on Tuesday so after the Bank Holiday to see if it has been delivered.&nbsp;</P> <P>&nbsp;</P> <P>As you have done your bit and have the tracking details you can prove you have&nbsp;returned it should Sky tell you that you have not and should this happen we can arrange some help for you via here to get this sorted.</P> Sun, 03 May 2026 11:12:59 GMT caesarome 2026-05-03T11:12:59Z Return of Equipment Denied https://helpforum.sky.com/t5/Broadband/Return-of-Equipment-Denied/m-p/5267409#M563768 <P>After ending my contract I returned my hub and pods using a printed address label obtained from Sky. Royal Mail say delivery of the parcel has been refused - see pic. How do I progress?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1854.png"><img src="https://helpforum.sky.com/skins/images/510E3478C8F9F4DF37AB8784D3ACDB42/responsive_peak/images/image_rejected.gif" alt="IMG_1854.png" /></span></P><P> </P> Sun, 03 May 2026 10:41:30 GMT https://helpforum.sky.com/t5/Broadband/Return-of-Equipment-Denied/m-p/5267409#M563768 Duck 2026-05-03T10:41:30Z Re: Return of Equipment Denied https://helpforum.sky.com/t5/Broadband/Return-of-Equipment-Denied/m-p/5267433#M563773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984413">@Duck</a>&nbsp;</P> <P>Not sure why it would say that message but it might be worth checking again on Tuesday so after the Bank Holiday to see if it has been delivered.&nbsp;</P> <P>&nbsp;</P> <P>As you have done your bit and have the tracking details you can prove you have&nbsp;returned it should Sky tell you that you have not and should this happen we can arrange some help for you via here to get this sorted.</P> Sun, 03 May 2026 11:12:59 GMT https://helpforum.sky.com/t5/Broadband/Return-of-Equipment-Denied/m-p/5267433#M563773 caesarome 2026-05-03T11:12:59Z