https://helpforum.sky.com/t5/Broadband/Speed-to-my-home/m-p/5267251#M563726 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/783659">@nickdevil23</a>&nbsp;it is quite likely an issue with the test not picking up the replacement Sky hub correctly. You can run a simple internet speed test using a device ideally linked by Ethernet but failing that make sure the devicecis in the same room as the hub and around 2 metres from the hub. That will,give a guide if the hub has a connection issue. Note if you have full fibre and the speed you get is between 85 and 97Mb/s the odds are that the cable connecting the hub tomthe DND has been damaged and cannot support gigabit speeds which replacing it should sort.</P> Sun, 03 May 2026 07:29:42 GMT Chrisee 2026-05-03T07:29:42Z https://helpforum.sky.com/t5/Broadband/Speed-to-my-home/m-p/5267213#M563717 Up until my router went down everything was green n no issu but since sky replaced the router it now shows red n where it says speed to my home rhis shows poor. Why has this changed since the replacement router 8s the same n everything is connected fine. How can I can get it back to green n why does it now say poor single to home. Please how do I fix this as I went it green Sun, 03 May 2026 01:19:31 GMT https://helpforum.sky.com/t5/Broadband/Speed-to-my-home/m-p/5267213#M563717 nickdevil23 2026-05-03T01:19:31Z https://helpforum.sky.com/t5/Broadband/Speed-to-my-home/m-p/5267251#M563726 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/783659">@nickdevil23</a>&nbsp;it is quite likely an issue with the test not picking up the replacement Sky hub correctly. You can run a simple internet speed test using a device ideally linked by Ethernet but failing that make sure the devicecis in the same room as the hub and around 2 metres from the hub. That will,give a guide if the hub has a connection issue. Note if you have full fibre and the speed you get is between 85 and 97Mb/s the odds are that the cable connecting the hub tomthe DND has been damaged and cannot support gigabit speeds which replacing it should sort.</P> Sun, 03 May 2026 07:29:42 GMT https://helpforum.sky.com/t5/Broadband/Speed-to-my-home/m-p/5267251#M563726 Chrisee 2026-05-03T07:29:42Z