https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266862#M563629 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3879370">@SBar1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 02 May 2026 12:30:24 GMT caesarome 2026-05-02T12:30:24Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266819#M563619 We have a red Los light on our OpenReach box, been like this for 30 minutes. No TV or WiFi access. We have rebooted 2 times already Sat, 02 May 2026 11:29:06 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266819#M563619 SBar1 2026-05-02T11:29:06Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266835#M563621 <P>Yes no WiFi connection but telly still on.&nbsp;</P><P>Northwest England&nbsp;</P> Sat, 02 May 2026 12:00:23 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266835#M563621 Mindful1 2026-05-02T12:00:23Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266862#M563629 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3879370">@SBar1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 02 May 2026 12:30:24 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5266862#M563629 caesarome 2026-05-02T12:30:24Z