https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5266754#M563605 <P>Thanks for your help. I rebooted and reconnected. We upgraded the broadband and it seemed to have booted our smaller devices off the connection. All sorted now.&nbsp;</P> Sat, 02 May 2026 09:14:51 GMT Chelsea+Rae 2026-05-02T09:14:51Z https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5264144#M562871 <P>Devices like phones and iPads are not getting the WiFi connection, but the TV's are working fine. Please help.&nbsp;</P> Tue, 28 Apr 2026 19:51:35 GMT https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5264144#M562871 Chelsea+Rae 2026-04-28T19:51:35Z https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5264190#M562884 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3804941">@Chelsea+Rae</a>&nbsp;wrote:<BR /> <P>Devices like phones and iPads are not getting the WiFi connection</P> <HR /></BLOCKQUOTE> <P>Can they not see your network at all, have you tried rebooting the both of them ?</P> Tue, 28 Apr 2026 21:00:37 GMT https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5264190#M562884 caesarome 2026-04-28T21:00:37Z https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5266754#M563605 <P>Thanks for your help. I rebooted and reconnected. We upgraded the broadband and it seemed to have booted our smaller devices off the connection. All sorted now.&nbsp;</P> Sat, 02 May 2026 09:14:51 GMT https://helpforum.sky.com/t5/Broadband/Wifi-devices/m-p/5266754#M563605 Chelsea+Rae 2026-05-02T09:14:51Z