https://helpforum.sky.com/t5/Broadband/Cannot-get-home-screen-or-apps-Qbox-will-not-connect-to-my-broadband-router/m-p/5266699#M563595 <P>We had a power cut yesterday and since then our sky qbox will not connect to our sky broadband router or WiFi&nbsp;</P> Sat, 02 May 2026 07:18:11 GMT JFB2 2026-05-02T07:18:11Z https://helpforum.sky.com/t5/Broadband/Cannot-get-home-screen-or-apps-Qbox-will-not-connect-to-my-broadband-router/m-p/5266699#M563595 <P>We had a power cut yesterday and since then our sky qbox will not connect to our sky broadband router or WiFi&nbsp;</P> Sat, 02 May 2026 07:18:11 GMT https://helpforum.sky.com/t5/Broadband/Cannot-get-home-screen-or-apps-Qbox-will-not-connect-to-my-broadband-router/m-p/5266699#M563595 JFB2 2026-05-02T07:18:11Z https://helpforum.sky.com/t5/Broadband/Cannot-get-home-screen-or-apps-Qbox-will-not-connect-to-my-broadband-router/m-p/5266747#M563603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674665">@JFB2</a>&nbsp;if other devices are connecting properly it sounds like your Q box was damaged by a voltsgecsurge that accompany power cuts. Itsxworth also checking your Sky hub as they are often damaged in these events. Sky will arrange replacements if you call them.</P> Sat, 02 May 2026 09:08:21 GMT https://helpforum.sky.com/t5/Broadband/Cannot-get-home-screen-or-apps-Qbox-will-not-connect-to-my-broadband-router/m-p/5266747#M563603 Chrisee 2026-05-02T09:08:21Z