https://helpforum.sky.com/t5/Broadband/Slower-speeds-and-disrupted-connections/m-p/5266671#M563584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674625">@RobLancashire26</a>&nbsp;there is an issue with full fibre which is not made clear when you order which is your connection is shared. Openreach sell up to 30 connections on a distribution point which has a shared downstream bsndwidth of 2.48Gb/s so pretty clearly if multiple people run speed tests at once they wont get the bandwidth they "buy". In practice it rarely impacts usage as unless you are downloading a huge file as a device is unlikely to use even 100Mb/s. There is nothing Sky can do as they have no control over yourr neighbours who are connecting viacwhatever ISP to your shared distribution point. This is why the service is sold as up,to 900Mb/s. City Fibre use a different configuration but the same contention issues are going to be there. You could buy an uncontended connection but the cost will be at least 5 times higher<BR /><BR /></P> <P>When you say the connection doesn't feel fast it is quite likely sites are taking time to load which is often not a bandwidth issue but related to the lag of the routing. It still takes time to go through the process of going through the DNS connecting to the server and the server responding. You might speed things up,a bit by adding a public DNS like Cloudflare's at 1.1.1.1 to your device's network setup.&nbsp;</P> Sat, 02 May 2026 06:15:19 GMT Chrisee 2026-05-02T06:15:19Z https://helpforum.sky.com/t5/Broadband/Slower-speeds-and-disrupted-connections/m-p/5266650#M563576 <P>Currently paying for 900mb broadband and receiving 550 or under, but also having issues even when connected via Ethernet with signal dropping out. &nbsp;White Sky max router decent spec pc</P><P>&nbsp;</P><P>Despite it saying 549mb feels much slower&nbsp;</P> Sat, 02 May 2026 04:51:47 GMT https://helpforum.sky.com/t5/Broadband/Slower-speeds-and-disrupted-connections/m-p/5266650#M563576 RobLancashire26 2026-05-02T04:51:47Z https://helpforum.sky.com/t5/Broadband/Slower-speeds-and-disrupted-connections/m-p/5266671#M563584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674625">@RobLancashire26</a>&nbsp;there is an issue with full fibre which is not made clear when you order which is your connection is shared. Openreach sell up to 30 connections on a distribution point which has a shared downstream bsndwidth of 2.48Gb/s so pretty clearly if multiple people run speed tests at once they wont get the bandwidth they "buy". In practice it rarely impacts usage as unless you are downloading a huge file as a device is unlikely to use even 100Mb/s. There is nothing Sky can do as they have no control over yourr neighbours who are connecting viacwhatever ISP to your shared distribution point. This is why the service is sold as up,to 900Mb/s. City Fibre use a different configuration but the same contention issues are going to be there. You could buy an uncontended connection but the cost will be at least 5 times higher<BR /><BR /></P> <P>When you say the connection doesn't feel fast it is quite likely sites are taking time to load which is often not a bandwidth issue but related to the lag of the routing. It still takes time to go through the process of going through the DNS connecting to the server and the server responding. You might speed things up,a bit by adding a public DNS like Cloudflare's at 1.1.1.1 to your device's network setup.&nbsp;</P> Sat, 02 May 2026 06:15:19 GMT https://helpforum.sky.com/t5/Broadband/Slower-speeds-and-disrupted-connections/m-p/5266671#M563584 Chrisee 2026-05-02T06:15:19Z