https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266636#M563568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4671050">@Chrism14</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3791846">@LucyJhen</a>&nbsp;<BR />Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Sat, 02 May 2026 03:40:15 GMT Daniel0210 2026-05-02T03:40:15Z https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266627#M563563 <P>Everyone else broadband down in IP1 area Ipswich?</P> Sat, 02 May 2026 00:17:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266627#M563563 Chrism14 2026-05-02T00:17:54Z https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266630#M563566 Im in Derby and mines just stopped working and the app saying no issues. Sat, 02 May 2026 00:37:55 GMT https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266630#M563566 LucyJhen 2026-05-02T00:37:55Z https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266636#M563568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4671050">@Chrism14</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3791846">@LucyJhen</a>&nbsp;<BR />Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and <STRONG>there is no advance warning provided. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Sat, 02 May 2026 03:40:15 GMT https://helpforum.sky.com/t5/Broadband/Broadband-IP1/m-p/5266636#M563568 Daniel0210 2026-05-02T03:40:15Z