https://helpforum.sky.com/t5/Broadband/Sky-tv-cutting-off/m-p/5266504#M563536 <P>We are having connection issues the internet keeps cutting out and tv is not working&nbsp;</P> Fri, 01 May 2026 18:38:06 GMT Lomaxs2021 2026-05-01T18:38:06Z https://helpforum.sky.com/t5/Broadband/Sky-tv-cutting-off/m-p/5266504#M563536 <P>We are having connection issues the internet keeps cutting out and tv is not working&nbsp;</P> Fri, 01 May 2026 18:38:06 GMT https://helpforum.sky.com/t5/Broadband/Sky-tv-cutting-off/m-p/5266504#M563536 Lomaxs2021 2026-05-01T18:38:06Z https://helpforum.sky.com/t5/Broadband/Sky-tv-cutting-off/m-p/5266507#M563537 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3345725">@Lomaxs2021</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 01 May 2026 18:45:07 GMT https://helpforum.sky.com/t5/Broadband/Sky-tv-cutting-off/m-p/5266507#M563537 caesarome 2026-05-01T18:45:07Z