https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5266415#M563516 <P>Thanks Chrisee!</P><P>I had to ring and now they've booked me a technician to come out.</P> Fri, 01 May 2026 16:20:12 GMT Chez_08_ 2026-05-01T16:20:12Z https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5265781#M563335 My wifi keeps dropping the connection and on the ONT box the alrm light is red, is this connected to why the wifi is dropping Thu, 30 Apr 2026 19:25:29 GMT https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5265781#M563335 Chez_08_ 2026-04-30T19:25:29Z https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5265810#M563343 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673674">@Chez_08_</a>&nbsp;probably if the lightvis labelled alarm but definitely if labelled LOS. Run the online service checker in the My Sky app which can take upmto an hour to pick up the fault when itvdies it should walk yiubtgrough some steps before offering tonbook an engineer.</P> Thu, 30 Apr 2026 20:19:44 GMT https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5265810#M563343 Chrisee 2026-04-30T20:19:44Z https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5266415#M563516 <P>Thanks Chrisee!</P><P>I had to ring and now they've booked me a technician to come out.</P> Fri, 01 May 2026 16:20:12 GMT https://helpforum.sky.com/t5/Broadband/ONT-alarm-light-is-red/m-p/5266415#M563516 Chez_08_ 2026-05-01T16:20:12Z