topic Re: New IP Address needed in Broadband

New IP Address needed

unit14 — Fri, 01 May 2026 11:27:50 GMT

I have just upgraded to Sky Fibre Broadband for which i have been given a new IP address. However this has caused a problem in that the new IP address is the same as an IP address one of the drives the company i work for uses. This means i cannot currently access the copany drive. How do i go about changing my IP address? I've tried switiching the router off for a short time but this has not fixed my problem. I've also tried logging into 192.168.0.1 but i don't believe i have any admin login details

Re: New IP Address needed

TimmyBGood — Fri, 01 May 2026 11:44:52 GMT

@unit14 wrote:

However this has caused a problem in that the new IP address is the same as an IP address one of the drives the company i work for uses.

Someone needs to have a serious word with your companies IT Department: that shouldn't be a possible configuration.

Accessing your Hub cannot change its external IP address: you could try switching it off overnight (6 or 12 hour leases aren't unusual)

Re: New IP Address needed

TimmyBGood — Fri, 01 May 2026 11:50:22 GMT

@unit14 wrote:

However this has caused a problem in that the new IP address is the same as an IP address one of the drives the company i work for uses.

Thinking about it, I suspect they actually mean an internal LAN address which the Hub has allocated within your property is the same as the internal address range at the business end: this would need administrator access to the Hub to amend, and couldn't be resolved by powering the Hub off.

Re: New IP Address needed

TimmyBGood — Fri, 01 May 2026 12:04:52 GMT

@unit14 wrote:

I've also tried logging into 192.168.0.1 but i don't believe i have any admin login details

Those are on the label of the Hub.

A white Max Hub is administered through the My Sky app.

Re: New IP Address needed

Chrisee — Fri, 01 May 2026 12:26:09 GMT

@TimmyBGood & @unit14 the internal IP address and DHCP rangescare administered in the web interface at 192.168.0.1 firctgecwhite hubs as well.

@unit14 you should not have to do this if your corporate IT was sensible and avoided the ranges ISPs use which are well known. By default Sky uses the range 192.168.0.1 to 192.168.0.254 edit the gateway address to be 192,168.1.1 and the DHCP server range to 192.168.1.2 to say 192.168.1.100 should work.

Re: New IP Address needed

TimmyBGood — Fri, 01 May 2026 12:32:08 GMT

@Chrisee wrote:

@unit14 you should not have to do this if your corporate IT was sensible and avoided the ranges ISPs use which are well known.

Cunning administrators keep 172.16.x.x for remote access, with some internal routing behind the firewall to find the required resources