https://helpforum.sky.com/t5/Broadband/Cany-connect-to-WiFi/m-p/5265525#M563282 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673476">@Christopher1971</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Apr 2026 15:21:10 GMT caesarome 2026-04-30T15:21:10Z https://helpforum.sky.com/t5/Broadband/Cany-connect-to-WiFi/m-p/5265417#M563246 <P>Cant connect to WiFi on broadband box. Have tried down powering many times it does it restart process the light flashes green for a second than 1 flash red then stays with white light constantly on.</P> Thu, 30 Apr 2026 13:32:50 GMT https://helpforum.sky.com/t5/Broadband/Cany-connect-to-WiFi/m-p/5265417#M563246 Christopher1971 2026-04-30T13:32:50Z https://helpforum.sky.com/t5/Broadband/Cany-connect-to-WiFi/m-p/5265525#M563282 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673476">@Christopher1971</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Apr 2026 15:21:10 GMT https://helpforum.sky.com/t5/Broadband/Cany-connect-to-WiFi/m-p/5265525#M563282 caesarome 2026-04-30T15:21:10Z