topic Re: Broadband not working in Broadband

Broadband not working

Martin2522 — Thu, 30 Apr 2026 00:13:40 GMT

No Internet connection

RHF1007 — Thu, 30 Apr 2026 00:15:43 GMT

Yip not working here either

RHF1007 — Thu, 30 Apr 2026 00:19:23 GMT

That's it back on.
switched everything off at the wall socket

Shazzamci — Thu, 30 Apr 2026 00:48:44 GMT

Mines is still off. Clydebank(Glasgow). Done check on app and says all working

Shazzamci — Thu, 30 Apr 2026 01:15:24 GMT

Back on now

Seaqueen74 — Thu, 30 Apr 2026 01:42:18 GMT

Mine not working properly green light just flashing awxy

Daniel0210 — Thu, 30 Apr 2026 02:15:59 GMT

All

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.