https://helpforum.sky.com/t5/Broadband/New-customer-trouble-contacting-Sky-Broadband-amp-postcode-not-recognised/m-p/5264663#M563020 <P>I'm having same problem&nbsp;</P><P>&nbsp;</P> Wed, 29 Apr 2026 14:13:24 GMT Pinkypine99 2026-04-29T14:13:24Z https://helpforum.sky.com/t5/Broadband/New-customer-trouble-contacting-Sky-Broadband-amp-postcode-not-recognised/m-p/5264658#M563017 <P><SPAN>Hi everyone,</SPAN></P><P>&nbsp;</P><P><SPAN>I’m trying to sign up for Sky Broadband as a new customer, but I’m having some trouble. My home is ready for internet (Openreach has already checked and confirmed availability), but when I try to sign up online, my postcode isn’t being recognised.</SPAN></P><P>&nbsp;</P><P><SPAN>I was advised to place the order over the phone instead, but I’m struggling to find the right contact route for new customers since I’m not yet registered with Sky.</SPAN></P><P>&nbsp;</P><P><SPAN>Has anyone experienced this before or knows the correct number or way to reach their new customer sales team?</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks a lot for your help!</SPAN></P> Wed, 29 Apr 2026 14:06:10 GMT https://helpforum.sky.com/t5/Broadband/New-customer-trouble-contacting-Sky-Broadband-amp-postcode-not-recognised/m-p/5264658#M563017 thetanzz 2026-04-29T14:06:10Z https://helpforum.sky.com/t5/Broadband/New-customer-trouble-contacting-Sky-Broadband-amp-postcode-not-recognised/m-p/5264663#M563020 <P>I'm having same problem&nbsp;</P><P>&nbsp;</P> Wed, 29 Apr 2026 14:13:24 GMT https://helpforum.sky.com/t5/Broadband/New-customer-trouble-contacting-Sky-Broadband-amp-postcode-not-recognised/m-p/5264663#M563020 Pinkypine99 2026-04-29T14:13:24Z