topic Re: wifi down again in Broadband

wifi down again

stmhighlands — Wed, 29 Apr 2026 05:40:27 GMT

anyone else's wifi and broadband down mi

Re: wifi down again

Rob0272 — Wed, 29 Apr 2026 05:45:14 GMT

Yes mine down in Grantown-on-Spey too

Re: wifi down again

Chrisee — Wed, 29 Apr 2026 05:54:12 GMT

@Rob0272 & @stmhighlands oncecthe systems pick up the loss of connection the service checker in the My Sky app run over a mobile connection will tell you if gherecis a known area issue and if it isnt after walking you through some checks it should offer to book an engineer to check your line.

Re: wifi down again

RachelM13 — Wed, 29 Apr 2026 05:59:45 GMT

Mine down in Surrey

Re: wifi down again

Chrisee — Wed, 29 Apr 2026 06:06:48 GMT

With over 5 million customers it is certain that at any one time several thousand connections will be down at any one time for different reasons. Outages sffecting large areas are extremely rare while faults on indivdual lines and faults on a few dozen or hunderss of lines are far more common so run the Service Checker to get your issue checked out.

If there was a major outage there would be literally thousands of posts in this forum.