topic Re: Broadband down again in Broadband

Broadband down again

Al1231 — Tue, 28 Apr 2026 23:39:23 GMT

Broadband has gone down again all red light no connection at all

Re: Broadband down again

Mpfinn — Tue, 28 Apr 2026 23:42:32 GMT

Likewise

Re: Broadband down again

Deannanew — Tue, 28 Apr 2026 23:43:24 GMT

Mines of too

Re: Broadband down again

Harry978 — Tue, 28 Apr 2026 23:48:18 GMT

Mine went down at the same time with a green pulsing light but just this minute at 00:48 it's come back on to white

Re: Broadband down again

Deannanew — Wed, 29 Apr 2026 00:04:21 GMT

What area

Re: Broadband down again

Linda0221 — Wed, 29 Apr 2026 00:14:35 GMT

Mines randomly cut off too. Says on here fine, then not fine. Followed the instructions, took wires out and back in etc but now all I have is green flashing light. Glasgow area

Re: Broadband down again

MCT7 — Wed, 29 Apr 2026 00:17:52 GMT

Mine too. Doncaster area

Re: Broadband down again

Holly206 — Wed, 29 Apr 2026 00:29:35 GMT

Mines gone completely off too can't connect anything to it it's ridiculous I'm been having this problem for weeks now where it goes off for few hours then comes magically back on

says everything is fine when you go to check it though if it carries on I'm tempted to leave sky go with another broadband provider

In South Yorkshire

Re: Broadband down again

Linda0221 — Wed, 29 Apr 2026 00:48:54 GMT

Mines is back up and running now. Glasgow

Re: Broadband down again

Dan8888 — Wed, 29 Apr 2026 01:14:20 GMT

Went down the same time came back up and is now down again. Oxfordshire.

Re: Broadband down again

Daniel0210 — Wed, 29 Apr 2026 04:05:33 GMT

All

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.