topic Re: Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5264191#M562885 <P>You have deleted your account and there is no image but if you still need help:</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 28 Apr 2026 21:03:42 GMT caesarome 2026-04-28T21:03:42Z Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5264156#M562874 <P>Hello,</P><P>My WiFi is not working.One of the light is orange.</P><P>See attached a picture</P> Tue, 28 Apr 2026 20:13:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5264156#M562874 Anonymous 2026-04-28T20:13:06Z Re: Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5264191#M562885 <P>You have deleted your account and there is no image but if you still need help:</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 28 Apr 2026 21:03:42 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5264191#M562885 caesarome 2026-04-28T21:03:42Z