https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5263903#M562817 <P>Just had sky max hub delivered, it's up and running normally. However, I have just purchased an echo dot max (Alexa) and on set up the Wi-Fi name is recognised but whatever I try it keeps saying incorrect password and won't connect, the echo worked fine with my previous sky router, thank you in anticipation&nbsp;</P> Tue, 28 Apr 2026 14:24:19 GMT KevfromFev 2026-04-28T14:24:19Z https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5263903#M562817 <P>Just had sky max hub delivered, it's up and running normally. However, I have just purchased an echo dot max (Alexa) and on set up the Wi-Fi name is recognised but whatever I try it keeps saying incorrect password and won't connect, the echo worked fine with my previous sky router, thank you in anticipation&nbsp;</P> Tue, 28 Apr 2026 14:24:19 GMT https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5263903#M562817 KevfromFev 2026-04-28T14:24:19Z https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5264033#M562845 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3420185">@KevfromFev</a>&nbsp;</P> <P>If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.</P> Tue, 28 Apr 2026 17:00:57 GMT https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5264033#M562845 caesarome 2026-04-28T17:00:57Z https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5264038#M562847 <P>I thank you, I was in error, I misconstrued a capital I as. Lowercase L, it is now working fine and I thank you once again</P> Tue, 28 Apr 2026 17:04:43 GMT https://helpforum.sky.com/t5/Broadband/Incorrect-password/m-p/5264038#M562847 KevfromFev 2026-04-28T17:04:43Z