topic Re: Free Full Fibre Upgrade in Broadband

Free Full Fibre Upgrade

jeremythegreat — Tue, 28 Apr 2026 08:23:35 GMT

I was offered a free upgrade to Full Fibre 100, now checking my next bill, I am being charged £44 per month

Re: Free Full Fibre Upgrade

PandJ2020 — Tue, 28 Apr 2026 08:34:52 GMT

What did Sky say when you told them this?

Re: Free Full Fibre Upgrade

caesarome — Tue, 28 Apr 2026 08:35:50 GMT

@jeremythegreat

The upgrade itself might have been free but there will be a monthly cost to pay as presumbly you did before ?

Re: Free Full Fibre Upgrade

TimmyBGood — Tue, 28 Apr 2026 09:47:00 GMT

@jeremythegreat wrote:

I was offered a free upgrade to Full Fibre 100, now checking my next bill, I am being charged £44 per month

It's 'no extra cost' rather than 'free': broadband does inevitably have a monthly charge. The terms of the upgrade are there's no installation fee and no change in the current monthly price for the remainder of any applicable minimum contract term.

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

Sky Broadband subscribers who aren't in a minimum term would start paying the 'full fibre' subscription rate immediately.