https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5263472#M562729 <P>I have recently switched to Sky Full Fibre 900 and I get 300mbs WiFi even when standing directly over the router. When speaking with Sky they insist it's 900+ to the ONT. How can I loose 600mbs to the router.</P> Tue, 28 Apr 2026 03:21:36 GMT Terry195 2026-04-28T03:21:36Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986741#M487749 <P>Anyone else have full fibre broadband? I'm paying for the 900mbps and I'm getting in the 300s. I've only had it installed for 5 days and it's been absolutely rubbish from the start is anyone else having same problem?&nbsp;</P> Fri, 16 May 2025 21:01:13 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986741#M487749 Mb19661 2025-05-16T21:01:13Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986748#M487750 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394333">@Mb19661</a>&nbsp; Have you tried to re-start the router and turn the ONT off and back on to see if it goes back up to full speed?</P> Fri, 16 May 2025 21:04:56 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986748#M487750 Highlinder 2025-05-16T21:04:56Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986756#M487752 <P>Hi thanks for your reply yes I tried it the other day when calling sky and still no joy. Sky told me to give it a few more days then they will send an engineer out but I'm thinking maybe they are waiting for my cooling off period to end?&nbsp;</P> Fri, 16 May 2025 21:14:16 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986756#M487752 Mb19661 2025-05-16T21:14:16Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986757#M487753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394333">@Mb19661</a>&nbsp;What does the service checker show you for the daily check to the hub? Link is below.</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 16 May 2025 21:18:59 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986757#M487753 JimM1 2025-05-16T21:18:59Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986821#M487768 <P>It just says internet is good but it's not&nbsp;</P> Sat, 17 May 2025 00:02:27 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986821#M487768 Mb19661 2025-05-17T00:02:27Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986873#M487780 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394333">@Mb19661</a>&nbsp;how are you measuring speeds? If on a device connected to the hub by WiFi you are likely to be measuring the WiFi speeds in your home which depend on the layout and. The only reliable method of testing speeds to your hub is by using a drvice with a gigabit ethernet port connected by a direct ethernet cable to the hub.</P> Sat, 17 May 2025 06:55:25 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986873#M487780 Chrisee 2025-05-17T06:55:25Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986995#M487795 <P>Whilst on the phone to sky when troubleshooting they told me to go on to test my speed online or on fast check.&nbsp;</P> Sat, 17 May 2025 09:07:04 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4986995#M487795 Mb19661 2025-05-17T09:07:04Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987132#M487811 <P>i have the same issues, upgraded from bt line to fibre and took out the 300 package " white box " and all we get is up and down strenghts... starting to get very annoying now and yet when i call in they say it good at our end!! we both work from home and both get up and down every day, test my stsyem on there checker and its was just about 80... why is this happening all our kit is fine we follow the experts instructions, starting to think going back to a BT line now yes its not fast but at least it stays at the same speed all the time.</P> Sat, 17 May 2025 10:58:41 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987132#M487811 Hawkesy 2025-05-17T10:58:41Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987140#M487812 <P>oh and i forgot to say we use cable to router not wifi</P> Sat, 17 May 2025 11:03:25 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987140#M487812 Hawkesy 2025-05-17T11:03:25Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987228#M487826 <P>Yes exact same experience with me I was with virgin and had none of this. Also I contacted sky again this morning and after a lot of troubleshooting my WiFi is still the same I was told open reach would contact me in the next 72 hours with a resolution but time is running and so Is this cooling off period. I might just go back to virgin as this was the reason why I left sky 2 years ago but with them now having full fibre in my area I thought it would be a lot better and more reliable but it's really not.&nbsp;</P> Sat, 17 May 2025 12:23:37 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987228#M487826 Mb19661 2025-05-17T12:23:37Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987229#M487827 <P>Also hawksey you would think when using cable to router it would be a lot better as it's direct but goes to show sky broadband is terrible altogether.&nbsp;</P> Sat, 17 May 2025 12:24:54 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/4987229#M487827 Mb19661 2025-05-17T12:24:54Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5006648#M493238 <P>Never works just says "sorry we can't find your account" !&nbsp;</P> Sat, 07 Jun 2025 13:30:58 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5006648#M493238 ToniP22 2025-06-07T13:30:58Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5006650#M493240 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4410333">@ToniP22</a>&nbsp;Relies on an account connection so you need to sort that all out first!</P> Sat, 07 Jun 2025 13:33:20 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5006650#M493240 JimM1 2025-06-07T13:33:20Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5263472#M562729 <P>I have recently switched to Sky Full Fibre 900 and I get 300mbs WiFi even when standing directly over the router. When speaking with Sky they insist it's 900+ to the ONT. How can I loose 600mbs to the router.</P> Tue, 28 Apr 2026 03:21:36 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5263472#M562729 Terry195 2026-04-28T03:21:36Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5263577#M562753 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4649172">@Terry195</a>&nbsp;wrote:<BR /><P>I have recently switched to Sky Full Fibre 900 and I get 300mbs WiFi even when standing directly over the router. When speaking with Sky they insist it's 900+ to the ONT. How can I loose 600mbs to the router.</P><HR /></BLOCKQUOTE><P>You're probably not, you can access the speeds to the router via the MySky app if it's a Max router. My phone tops out at just over 300Mbps and that's purely down to the phones chipset, my TV hits 240Mbps, the Q box (via the Netflix app) hits a giddy 50+Mbps..</P> Tue, 28 Apr 2026 08:26:37 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5263577#M562753 Me134 2026-04-28T08:26:37Z https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5301037#M572996 <P>If you have a VPN on, it will run at about 1/3rd of the advertised speed</P> Fri, 19 Jun 2026 13:31:43 GMT https://helpforum.sky.com/t5/Broadband/Less-than-half-the-speed-I-m-paying-for/m-p/5301037#M572996 Karlos1110 2026-06-19T13:31:43Z