https://helpforum.sky.com/t5/Broadband/Internet-consistently-dropping-out/m-p/5263372#M562705 <P>My internet has dropped out 4 times in the last half an hour. &nbsp;It's consistently dropping despite having a new router which was supposed to solve the issue!</P> Mon, 27 Apr 2026 19:01:00 GMT Jab77 2026-04-27T19:01:00Z https://helpforum.sky.com/t5/Broadband/Internet-consistently-dropping-out/m-p/5263372#M562705 <P>My internet has dropped out 4 times in the last half an hour. &nbsp;It's consistently dropping despite having a new router which was supposed to solve the issue!</P> Mon, 27 Apr 2026 19:01:00 GMT https://helpforum.sky.com/t5/Broadband/Internet-consistently-dropping-out/m-p/5263372#M562705 Jab77 2026-04-27T19:01:00Z https://helpforum.sky.com/t5/Broadband/Internet-consistently-dropping-out/m-p/5263388#M562706 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4671326">@Jab77</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Apr 2026 19:19:04 GMT https://helpforum.sky.com/t5/Broadband/Internet-consistently-dropping-out/m-p/5263388#M562706 caesarome 2026-04-27T19:19:04Z