topic Wi-Fi NOT working fine in Broadband

Wi-Fi NOT working fine

SKYUnreliable — Mon, 27 Apr 2026 18:51:28 GMT

Your connection is not good. It's been in a week and the signal drops out randomly. You said the new all singing tech would be fast, no losing signal, yadda yadda. No. It's not fast all the time and my basic iPhone is not connecting all the tine, not even enough signal to do a Speedtest.

I have three items, laptop, iPhone, cctv, bog standard basic for all of them. If your system can do the three of them what is the point of you?? I dumped EE because if this **bleep**, I won't hesitate to do it again.

Re: Wi-Fi NOT working fine

caesarome — Mon, 27 Apr 2026 18:57:41 GMT

@SKYUnreliable

Just point out we are customers here who help each other.

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.