https://helpforum.sky.com/t5/Broadband/Slow-or-not-connecting-WiFi/m-p/5263307#M562682 <P>WiFi is constantly slow, buffers when trying to watch anything either on the tv or the phone. WiFi also disconnects multiple times when trying to watch Netflix or the tv.&nbsp;</P> Mon, 27 Apr 2026 17:23:22 GMT Jamie255 2026-04-27T17:23:22Z https://helpforum.sky.com/t5/Broadband/Slow-or-not-connecting-WiFi/m-p/5263307#M562682 <P>WiFi is constantly slow, buffers when trying to watch anything either on the tv or the phone. WiFi also disconnects multiple times when trying to watch Netflix or the tv.&nbsp;</P> Mon, 27 Apr 2026 17:23:22 GMT https://helpforum.sky.com/t5/Broadband/Slow-or-not-connecting-WiFi/m-p/5263307#M562682 Jamie255 2026-04-27T17:23:22Z https://helpforum.sky.com/t5/Broadband/Slow-or-not-connecting-WiFi/m-p/5263348#M562693 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4671245">@Jamie255</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Apr 2026 18:32:27 GMT https://helpforum.sky.com/t5/Broadband/Slow-or-not-connecting-WiFi/m-p/5263348#M562693 caesarome 2026-04-27T18:32:27Z