topic Re: WiFi keeps dropping in Broadband

WiFi keeps dropping

Cd86 — Mon, 27 Apr 2026 15:45:07 GMT

A few times today my Internet has stopped working b29 area

Re: WiFi keeps dropping

caesarome — Mon, 27 Apr 2026 15:48:44 GMT

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: WiFi keeps dropping

Cd86 — Mon, 27 Apr 2026 15:59:24 GMT

I've tried my WiFi connecting but with no Internet so doing the check through mobile data saying all is ok when just have WiFi saying error my box flashing green